# Operations & Logistics Coordinator

**Company:** Ponda
**Department:** Operations
**Location:** Ponda, Bristol
**Salary:** £28,000 - £32,000/year

## **About the Role**

We are a fast-growing startup of 15 people looking for a highly organized, tech-savvy individual to support our day-to-day administrative and logistical needs. This role is critical to keeping the business running smoothly across fulfillment, inventory management, office administration and founder support.

You’ll be hands-on with physical operations (packaging and fulfillment), systems upkeep (ERP Systems, Inventory systems and cross-department workflows), and administrative execution. This is an ideal role for someone who enjoys structure, problem-solving, and making processes more efficient in a startup environment.

## **Key Responsibilities**

### **Operations, Logistics & Fulfillment - Core**

- Support in developing scaling logistics strategy - how can we improve efficiency and cost across inbound and outbound logistics?

- Manage order fulfillment from start to finish, including picking, packing, labeling, and shipping small order volumes

- Identify best 3PL or freight companies to onboard

- Identify most cost-effective solutions for storing and shipping of goods

- Liaison with freight forwarders, customs clearance agents and home office to ensure smooth shipments (complete all necessary documents)

- Ensure orders are shipped accurately, on time, and with attention to detail

- Coordinate with internal teams (sales, product, agriculture, finance) to resolve fulfillment or order issues

- Monitor fulfillment performance and suggest improvements to speed, accuracy, and cost  

### **Inventory & Supply Chain - Core**

- Manage, maintain and optimise Ponda’s inventory management system as needed

- Set-up and manage company-wide ERP system 

- Monitor company-wide critical path and identify gaps, risks, delays and shortages 

- Ensure inventory systems are accurate and shared across departments

- Track inventory levels, identify low-stock risks, and coordinate reordering

- Maintain clear documentation and processes for inventory flow and supply chain operations

- Work with vendors, suppliers, and logistics partners as needed  

### **Administrative & Office Support - Light**

- Handle general office administration (supplies, organization, documentation, scheduling support)

- Support founders with administrative tasks such as scheduling, coordination, and follow-ups

- Maintain organized records, files, and operational documentation

- Assist with internal process setup and cross-team coordination  

## **Who You Are**

- Exceptionally organized with strong attention to detail

- Tech-savvy and comfortable learning new tools and systems quickly

- Proactive, resourceful, and able to work independently

- Comfortable wearing multiple hats in a fast-paced startup environment

- Strong communicator who works well across teams

- Reliable, hands-on, and willing to jump in where needed  

## **Qualifications**

- 1–3 years of experience in operations, administration, supply chain, or a related role

- Experience with inventory management softwares, ERP systems, fulfillment tools, or logistics platforms is a plus

- Comfortable using tools like Google Workspace, XERO, spreadsheets, project management software, and inventory systems

- Startup or small-team experience preferred  

## **What We Offer**

- Opportunity to play a key role in a growing startup

- High level of ownership and impact

- Collaborative, fast-moving team environment

- Room to grow with the company as operations scale

- Birthday day off!

_This position is no longer accepting applications._